Delete your wordstrac account

Option 1: In the app (fastest)

1. Open wordstrac and sign in to the account you want to delete.
2. Open Settings from the home screen.
3. Scroll to Account and tap Delete Account.
4. Confirm. Sign in with Apple users are asked to confirm with Apple once more.

Your account and data are deleted immediately.

Option 2: By email (without the app)

1. Email support@snumberry.com from the email address linked to your account, with the subject “wordstrac account deletion request”.
2. If you used Sign in with Apple with a hidden email, tell us the Apple ID email you used and we will help identify the account.
3. We may reply to confirm that the account is yours before deleting it.

We complete email requests within 30 days and confirm by email when it is done.

What gets deleted

• Your login (email address, or your Apple or Google sign-in link)
• Your nickname and display name
• All synced Classic Mode and Daily Challenge progress
• For Sign in with Apple, the app’s access to your Apple ID is revoked

Nothing linked to your account is kept after deletion. Anonymous analytics and crash reports, which are not linked to your account, expire automatically after up to 14 months and 90 days respectively. Purchase records are held by Apple or Google, not by us.

Progress stored only on your device (when you play without signing in) is removed when you delete the app.

More information

See our privacy policy for details on what we collect and how long we keep it.