Support

We’re here to help.

Questions, bugs or a word you think we missed. Drop us a line and a real person will get back to you.

It helps to include your device, the app version (found in Settings) and a screenshot if you have one.

Quick fixes

A real word was rejected

Send us the base word and the word you tried. We review every report for the next dictionary update.

My progress is missing

Sign in with the same Apple or Google account you used before and your levels, stars and streak will come back.

A purchase didn’t arrive

Reopen the app while online so the store can finish the purchase. Still missing? Email us your receipt.

More answers in the FAQ. Want to remove your data? See delete your account.